Frequently Asked Questions
Find quick answers about SOCALA gourmet gifts, shipping, ingredients, and corporate orders.
Christmas Delivery
Order early, choose Christmas Week Delivery in your cart, and we’ll hold your gourmet gift until it’s time to send.
Can I shop now and have my gift delivered closer to Christmas?
Yes. Add your gifts to the cart, open Ordering early or for Christmas? Schedule your gift delivery, and select Christmas Week Delivery before continuing to checkout. We’ll hold your order and schedule it for Christmas week.
When will Christmas Week orders be delivered?
Christmas Week orders are scheduled for delivery between December 18–23, 2026. We plan shipments around this window, but carrier delays can affect the exact delivery day.
Will the package show that it should not be opened before Christmas?
Yes. When you select Christmas Week Delivery, we’ll add a “Do Not Open Until Christmas” label to the outside of the package.
What happens if I do not select Christmas Week Delivery?
Your gift will follow our normal processing schedule and ship as soon as possible. Select the Christmas option in your cart only when you want us to hold the order.
Can I choose a different future delivery date?
Yes. In the same scheduling area in your cart, choose Schedule this gift for a future delivery date and select your preferred available date. Carrier delivery dates are estimates.
Where does SOCALA ship?
SOCALA currently ships within the United States.
Is standard shipping complimentary?
Complimentary standard U.S. shipping is available as stated on the website. Any available expedited shipping options and charges are shown at checkout.
Can I include a gift message?
Yes. In your cart, select “Sending this as a gift?” to add the recipient’s name, your name, and a personal message before checkout. No invoice or pricing is included in the package.
Can I choose a specific delivery date?
You may provide a preferred delivery date when the option is available. Carrier delivery dates are estimates and can be affected by weather, routing, and other conditions outside our control.
Will every gift contain exactly the products shown?
We make every effort to send the products pictured. When an item becomes unavailable, we may replace it with a carefully selected product of equal or greater value while preserving the character of the gift.
Do SOCALA gifts contain allergens?
Our gifts may contain or be produced in facilities that handle milk, wheat, soy, eggs, peanuts, tree nuts, sesame, and other common allergens. Recipients should review each product label before consumption. We cannot guarantee an allergen-free environment.
Can food gifts be returned?
Food and consumable products are final sale. If an order arrives damaged, incorrect, or defective, email us promptly with the order number and clear photographs so we can review the issue.
Do you offer corporate gifting?
Yes. SOCALA offers gourmet gifts for clients, employees, events, and recipient lists. Visit our Corporate Gifting collection or contact us with the estimated quantity, timing, and gifting details.
How can I contact SOCALA?
Email info@socalagourmet.com or use our contact form. We do not provide customer service by telephone.